Big Swing Energy ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use and store personal information when you use our website (https://bigswingenergy.com).
1. Who We Are
Big Swing Energy is a Manchester-based jazz quartet. We are the data controller responsible for your personal data.
Contact Details:
- Email address: info@bigswingenergy.com
2. What Data We Collect
We may collect the following types of personal data from you:
2.1 Contact Form Data
When you submit our contact form, we collect:
- Name
- Email address
- Phone number (optional)
- Event date (if provided)
- Event type (if provided)
- Event location (if provided)
- Your message content
2.2 Technical Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Time zone setting
- Operating system and platform
- Pages visited on our website and how you interacted with them
3. How We Use Your Data
We use your personal data for the following purposes:
3.1 Contact Form Data
Purpose: To respond to your queries and provide you with the information or services you request
Lawful Basis: Legitimate interests (to respond to your message and provide our services) or Contract (if you're enquiring about booking us)
3.2 Technical Data
Purpose: To analyze website usage and improve our website experience
Lawful Basis: Legitimate interests (to keep our website updated and improve user experience)
4. Third-Party Services
We use the following third-party services that may process your personal data:
4.1 Email Services
- Resend - Used to process and send emails from our contact form
4.2 Hosting Services
- Firebase - Cloud infrastructure used to process form submissions
4.3 Fonts
- Google Fonts (Inter, Playfair_Display) - Used to display text on our website
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Contact form submissions: 2 years from submission
- Technical data: 26 months maximum
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to access - You can request a copy of the personal data we hold about you.
- Right to rectification - You can request that we correct any inaccurate personal data we hold about you.
- Right to erasure - You can request that we delete your personal data in certain circumstances.
- Right to restrict processing - You can request that we restrict the processing of your personal data in certain circumstances.
- Right to data portability - You can request that we transfer your personal data to another organization or directly to you.
- Right to object - You can object to our processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@bigswingenergy.com.
7. Security Measures
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These include:
- Secure HTTPS protocol for all website traffic
- Access limitations to personal data
- Using reputable third-party processors with appropriate security measures
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
8.1 What are Cookies?
A cookie is a small file that is stored on your browser or the hard drive of your computer when you visit our website. Cookies contain information that is transferred to your computer's hard drive.
8.2 Cookies We Use
| Cookie Name | Purpose | Type | Expiry | Provider |
|---|---|---|---|---|
| cookie_consent | Stores your cookie consent preferences | Necessary | 1 year | bigswingenergy.com |
| _ga | Used to distinguish users (if analytics is activated) | Analytics | 2 years | |
| _ga_[identifier] | Used to persist session state (if analytics is activated) | Analytics | 2 years |
8.3 Managing Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
You can also use our cookie banner to select which types of cookies you want to accept.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. We will notify you of significant changes by posting the new Privacy & Cookie Policy on this page and updating the "Last Updated" date at the top.
10. How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us at info@bigswingenergy.com.
You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO's contact details are:
- Information Commissioner's Office
- Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Helpline number: 0303 123 1113
- Website: https://www.ico.org.uk